Announcements

Server 22 Maintenance

  • 20th July 2017
A full report will be made available later today.  We'd ask you allow our staff time to work at issues to get sites back on line.  A summary will be regularly updated below with a time stamp.  Once all affected clients are restored a full reason for outage will be made available to clients.Update: 7.00pm:  Restores complete.  The team are ...
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XEN35 Node Degraded RAID Array

  • 16th July 2017
Update 12.21am:  Rebuild is complete - array is optimal.  Zero impact to website uptime.Update 12.05am:  Rebuild Progress on Device at Enclosure 252, Slot 1 Completed 91% in 90 Minutes.Update 10.30pm:  Drive replaced and RAID array is rebuilding.  7% completed so far.  Zero impact to website uptimeUpdate 10.25pm:  Drive Replaced - Hot Swap ...
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Server 39 Replacement

  • 12th July 2017
Update on 13 July :  12noon - this data move has started.  We will test every site after the move but in the rare event you notice a problem before we get to test your site just pop on chat.-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-Server 39 is being replaced tomorrow (emergency maintenance).We had planned ...
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Server 14

  • 5th July 2017
We've been noticing over the past 2 weeks that server 14 has had above average load.  We've not added any new websites to this server and it's all genuine traffic.  Today though we had to temporarily suspend the 2 highest CPU users to bring the server on for everyone else.  We're working with those 2 clients now to get their sites back on ...
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