Announcements

WHMCS Upgrade - Completed

  • 23rd June 2017
Overnight on 22 June into the morning of 23 June we were moving our main client billing software to a more powerful server to cope with future capacity needs and a slow down we were noticing in the admin back end.  At the same time we also upgraded the software to WHMCS's latest version, upgraded to php7 and disbaled the third party stripe.com ...
Continue reading

11am Monday 19 June - Memorial for victims of Grenfell Tower fire

  • 18th June 2017
At 10.59am UK time on Monday 19 June we will be stopping work so our staff in our offices can observe the UK silence in memory of victims of the Grenfell Tower Fire. If you are on the phone at 10.59am you will be asked to wait and placed on a silent hold until 11.01am If you are on live chat at 10.59am you will be asked to hold until ...
Continue reading

XEN10 Node Degraded RAID Array

  • 14th June 2017
Update 9.00amThe array is now optimal and the reconstruct has been completed.Unit 1 (Raid10, 1142.8 GB): Optimal Physical Disk 1:0 (ST3600057SS, 6SL5QHBL0000N3273QN7): Ok Physical Disk 1:1 (ST3600057SS, 6SL5MPJ10000B32501MA): Ok Physical Disk 1:2 (ST3600057SS, 6SL5QF1Q0000B31804VP): Ok Physical Disk 1:3 (ST3600057SS, 6SL5MN070000N3261AN0): ...
Continue reading

Shared Server 26 Reboot

  • 5th June 2017
8.40pmThe server is back on line.  We're deeply sorry that what should have been a 30 minute reboot and forced file system check (as the server had 500 days uptime)  turned into a prolonged outage.  We'll be monitoring the server for the next few hours intensely.8.20pmThe server is booting now.  We're just waiting for our admins to take the ...
Continue reading