Wednesday 1 May 2024: 3.45pmThe issue has been resolved. We apologise it has taken so long to get to the bottom of this issue. A brief explanation follows. When you have spam experts set up any email sent to you is diverted to our Spam Filter Servers in our Maidenhead data centre racks. The spam filter servers check each message and those ...
Continue reading
Monday 25 March 2024 - 5.00pmRestores from the 2 failed servers are 50% complete. They will complete in the coming hours and as each account completes that site will start loading.
Monday 25 March 2024 - 3.30pmUnfortunately the senior team are having no joy recovering the 2 servers so we are moving onto a restore situation. We thank those ...
Continue reading
Network Upgrade Notification - Big Wet Fish Hosting
This email was sent to all clients regarding network maintenance happening on Thursday 22 February. If you come on live chat or open a support ticket during the maintenance window our staff will direct you here. Our staff on live chat during the maintenance window will have no other ...
Continue reading
Thursday 14 December 2023 - 9.27amAll servers are back on line. We are checking for corrupt files and will be working with these clients to move to a new node asap.
Thursday 14 December 2023 - 9.06amThe shared server (Server 12) is back on line but we will be actively reaching out to clients to move them asap as this is an older node scheduled ...
Continue reading
