In Summary: No client is down as we do have multiple diverse circuits into the data centre. All traffic has been automatically diverted away from the failed circuit.
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Monday 26 August 11.30pm
We were alerted to an outage across a segment of our network. Not all clients were affected. It appears one of our connections into the data centre was lost. We are awaiting a response from the provider.
BGP did its thing, the network rebalanced across our other redundant connections and all network connections were restored automatically.
We will be following up with the provider of the fibre circuit that is currently down to ascertain a reason for outage.