The 'Teardrop' server with IP 72.29.77.128 is being taken off line for 30 minutes overnght to replace the backup drive which appears to have issues. As soon as the noc staff replace this drive they will kick off a new backup of the server.
Anticipated downtime is between 15 and 30 minutes.
Just letting you know we are aware of an outage on one server affecting 289 customers. If your website is loading then you are not affected. Our technicians are working at resolving this issue as soon as possible and we expect services to be back within an hour.
Thank you for your patience
