27th Jan 2011
Network Maintenance Notice: Saturday 29 January 2011 (USA NOC)
Dear Client
This email applies to USA based hosting accounts only. UK accounts are NOT affected.
As you may have noticed, over the past month or two, there have been sporadic issues with our network that may have attributed to your service uptime being affected. While a majority of these issues may have gone unnoticed, a few of them were ...
12th Jan 2011
Server 6 Maintenance Notice
Hello,Our monitoring system detected an anomaly in the RAID setup on this server and alerted us to investigate.
Upon further examination it was found that attribute 188 of the hard drive on p0 was unusually high. This attribute as outlined on wikipedia (http://http://en.wikipedia.org/wiki/S.M.A.R.T.) is usually an indicator of either Power Supply ...
11th Jan 2011
Server 7 Latency Issue
An Update
This issue is now resolved. We discovered a compromised OSCommerce Script on an account. We have had to suspend that one hosting account on this server. 2.3 million data packets were being sent over a short period of time in an outbound ddos attack originating from this OSCommerce install on Server 7.
We need to state that ...
10th Jan 2011
Server Outage: USA Servers
Post Issue Report - From our Data Centre
The following is a statement from our data centre and explains the issue. If you have any questions let us know and we will do out best to answer or find an answer:
Today our data center experienced a power service interruption that may have affected several of you. A combination of sincere efforts ...
