23rd Oct 2024
Web503 Emergency RAM Upgrade
Wednesday, 23rd of October 2024
Summary of the Problem 13:15Web503 on our Enhance Cluster is showing RAM exhaustion. We need to double the RAM on this server. This server was on our list to upgrade during our next data centre overnight job run, but we need to do it sooner than planned due to a MySQL container incident that occurred at 12pm ...
8th Oct 2024
Node 500 Emergency RAM Upgrade
Tuesday 8 October 2024
Update: 11.51am - Upgrade complete and server back on line
Update 11.44am - Server being pulled from the rack for the RAM Upgrade
Summary of the Problem 10.54amNode500 on our Enhance Cluster is showing RAM exhausation. It's the first server we deployed on this system about 12 months ago and we clearly misjudged how RAM ...
27th Aug 2024
Fibre Connection Lost: Northern Ireland Data Centre
In Summary: No client is down as we do have multiple diverse circuits into the data centre. All traffic has been automatically diverted away from the failed circuit.
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Monday 26 August 11.30pmWe were alerted to an outage across a segment of our network. ...
21st Aug 2024
Link between WHMCS and cPanel Servers to be Restored
21 August 2024
As you may know last March when our theme had a known security vulnerability we temporarily disabled the link between your client area and your accounts on cPanel for security reasons. We fully appreciate this has caused a little extra work where clients need to access their cPanel accounts via the server link directly with a ...
