16th Oct 2025
Emergency Maintenance - Top of Rack Switch
Monday 16 October 2025
We are seeing signs that a single switch at the top of a single rack in the data centre (Rack 44-1) is showing signs of degredation. Out of the abundance of caution we intend to swap this switch out between midnight and 2am overnight tonight (Tuesday 17 October early morning). A spare switch has been prepared and is ...
3rd Oct 2025
Brief Network Outage - Friday 3 October 2025
We are aware of a network outage earlier today that affected a segment of our data centre. The issue itself was resolved in just 2 minutes once our network admins reached the facility.
The delay in restoration was caused by the need for a staff member to travel from our main data centre site to our disaster recovery facility, which is 1.5 miles ...
8th Sept 2025
Issue with some servers in London
Earlier today a small number of servers on a single VLAN experienced a brief period of unavailability due to an issue at our upstream provider. The interruption was resolved quickly, and all services are now fully restored.
No data was lost, and systems are running normally. We are monitoring closely and working with our provider to minimise any ...
1st Sept 2025
Important Update: Hosting Plan Price Adjustments Effective Late September
We are writing to let you know about upcoming adjustments to our hosting plan pricing from September 2025. We have always worked hard to keep our services affordable, but like many businesses, we are facing increasing costs in several areas that make a modest price rise unavoidable.
The main drivers are:
Above-inflation wage costs and higher ...
