25th Oct 2018
Shared Server 26 Outage
9.20amApproximately 20 minutes ago we received reports that MySQL was down on this server. A senior system administrator is working on this now. We've had to temporarily stop Apache on the server to keep the load down while we repaired some databases. We'll have the server back on line as quickly as we can and apologise for the blip in ...
20th Aug 2018
XEN38 RAID Emergency Rebuild
Monday 20 August - 1.55pmEverything is back on line. Monday 20 August - 1.30pmWe're at 55% RAID rebuild now. Your patience is appreciated. Monday 20 August - 1pmXen38 node was showing issues with the RAID array that we wanted to address quickly to help prevent any more serious issues. This machine houses 2 client servers and 1 server is ...
29th Jun 2018
XEN39 Server RAID Issues
Update 7.30am:This was a unique situation last night. Drive failures in servers are commonplace and that is why we have hot swap drives in arrays. You swap teh drive, the array rebuilds and clients rarely notice. Last night we placed drive 0 in the array and the array was rebuilding when drive 1 reported as failed. We removed the new drive ...
8th Jun 2018
We're Stopping Selling 'Auto Renew Only' domains
The vast majority of domain names have a common sense renewal policy. By this we mean your domain expires and you have a registrar grace period to renew these domains meaning if you forget to renew the domain in question you can still renew it for a sensible price. .com and all the most popular domain names use this policy and it is forgiving ...
