20th Apr 2017
cPanel v64 missing email accounts: fix
cPanel have just released version 64 and we'll shortly be blogging about the new features.As part of this upgrade they have retired the x3 cPanel theme. We assumed (wrongly) that as part of that retirement when v64 upgraded any accounts still using the old x3 theme would be switched to Paper Lantern. We're getting a number of clients reporting ...
6th Apr 2017
Support Interruption: Compulsory Fire Evacuation Drill
Our Building Landlords are holding the annual Fire evacuation Drill sometime today (Thursday 6 April) and the time is not known to us.Upon hearing the alarm we are required to evacuate the building and proceed to the assembly point for a roll call. At that time our UK Support will temporarily go off line for up to 15 minutes. We will have ...
29th Mar 2017
Yahoo! No longer allowing users to check POP3 emails from third party providers
As of 31 March 2017 Yahoo! will stop allowing you to check emails from third party POP3 accounts via their Yahoo Email service. This means if you currently have a Yahoo email account and have it set up to check your Big Wet Fish email accounts (or other email accounts) then it will stop working on 31 March 2017.Here are some ...
21st Mar 2017
Server 21 Emergency Maintenance
8.55amThree members of staff are working through the server now and manually sorting any accounts still off line. If you are still seeing issues please come on live chat and we'll advise you accordingly. Whilst the vast majority of clients are on line we aim to have 100% of clients on this server restored this morning.7.00amWe're at 92% ...
