19th Mar 2015

Server 12 Emergency Maintenance

Due to a simple human error by one of our staff members during our routine login credential changes on our servers (for security) we are now locked out of server 12.

We need to boot this server into Single User Mode and reset the password and then bring the main server back on line.

We apologise for this unscheduled maintenance.
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16th Mar 2015

Server 30

Mar 17 02:37:06 UTC 2015 UpdateRestore is still underway, progress has been slowed by large account transfers.Current overall process:75% accounts restored.ETA to 100%: +2 Hours.===========================Mar 16 22:35:23 UTC 2015 UpdateDue to the degradation condition of the filesystem we have begun emergency maintenance to restore the sites onto ...
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2nd Mar 2015

XEN24 Node

7.47pm: We are aware our XEN24 Node has become unresponsive.  A reboot has not brought the server back on line.  We have requested a KVM session for this server and we will update you once we have access and have diagnosed the issue.    We are sorry for this issue.  This is a node that was first deployed in October 2014 and has had 100% ...
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18th Feb 2015

DDOS - Server 120

Wednesday 18 February 2015We are aware of issues with Server 120 and we would ask you not to open chats or tickets at this time as this will delay our resolution of this issue.  All information we know will be posted here the moment we know it so please refresh this page.  Thanks for your patience while we work to resolve this issue.7.19pmThe ...
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