At 3am overnight Server 12 crashed and needed a reboot. Inspection of the log files discovered a user had uploaded 98GB of data to one shared hosting account and that caused our backup process to overload the server.We have temporarily disabled backup for that user and we are moving this user's account to a server with a backup solution ...
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Server 26 became unresponsive and we had to reboot it. As the uptime on this machine is many months the machine is undergoing a file system check (fsck) and is currently at 15%
Once this completes the server will come back on line. Unfortunately it is not possible to expediate this and we need to allow it to run to completion.
Update:It does indeed look as if the data centre in error turned off the wrong server as we just got this from the tech on the data centre floor:
Cause Of Crash: Unknown Other
Technician Comment: Hello,
The PDU was powered off. We have turned it on and the server is now back online. If you need additional assistance please contact us ...
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This is to let you know we are very aware that VPS3 OpenVZ Node has crashed twice in 48 hours and has required 2 reboots. This is due to RAM exhausation.The server needs to be taken off line for emergency maintence to increase the RAM as there is only 166MB RAM free as we type this.For your information no new servers have been added to this ...
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