7th Oct 2013
[Information] Invoice Bug
We just found a bug in our billing system and thanks to the growing number of clients reporting this. If you have 'card payment' selected as your default payment method and view your unpaid invoice the 'Pay Now' button is not there.To make this 'Pay Now' button appear change to Paypal and change immediately back to 'Card Payment'We are going ...
6th Oct 2013
[Resolved] Xen11 Emergency Maintenance
We see an issue with our Xen11 VPS Node. Every time a client performs an action like increasing RAM, adding CPU etc the entire node will crash. This results in a node reboot and about 5 minutes downtime for clients on this node.We have ruled out hardware problems and we suspect the issue is with a bug in the Kernel we are using and we ...
6th Oct 2013
[Resolved] VPS8 OpenVZ Node Reboot Friday Evening
This is a report on why VPS8 OpenVZ Node needed a reboot on Friday around midnight. OpenVZ is a slightly cheaper form of Virtualization that allows you to get an Equal share of CPU and by its very nature there is no way to limit CPU usage like happens on Xen Virtualization. At midnight on Friday 4 October 2014 our monitoring system ...
30th Sept 2013
DIMEnoc Orlando Issues
Tuesday 1 October - 1.10amAll USA servers in Orlando are back up. Any client who wants to move from there contact us via ticket and we can move you at a time that suits you. Our UK servers located in IOMART in Maidenhead have had 100% network uptime in 9 months.========================Tuesday 1 October - 12.45amWe have no new ...
