10th Aug 2012
VPS Server Issues
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14 August - 7.07pm
We ask any client who still has issues to contact us via the helpdesk as make final preparations to get everyone moved from this platform. Some users are still offline and we will work with you in the next 12-24 hours to have new servers deployed and we will salvage as much data as we can ...
10th Aug 2012
Server 30 : Email Issues
Overnight we were alerted to some serious spamming on server 30 by our monitoring system and we were also contacted by the data centre to inform us the spamming was so severe they had banned us from sending emails out. There were up to 80000 emails in the mail queue each with 50 mail recipients.We immediately worked to determine the cause of ...
9th Aug 2012
9 August 2012: Network Issue UK Data Centre
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9 August 2012: 11.06am
We just received notification that there was a very large DDOS attack against the data centre and this is what caused the loss of connectivity. Techs are working now to mitigate this attack and servers are ...
3rd Aug 2012
Friday 3 August Staffing
This is a notice that our local staff will be off this morning attending a funeral. We have FULL support coverage on the helpdesk and any sales or accounting tickets received will be promptly dealt with after lunch.
Thanks for understanding while we show our respects to the mother of a good friend of BigWetFish
