Announcements

Ticket Timers Broken

  • 1st May 2026
Ticket Timer Notice Due to the ongoing cPanel critical vulnerability incident, we believe our third-party ticket timer system may also be affected, as it is hosted remotely and timers have stopped working. It is safe to assume their server has been imlacted here. As a result, any previously scheduled ticket timers may not trigger as expected. ...
Continue reading

server814 server issues

  • 1st May 2026
1 May 2026 3am UpdateThe new server has been built and the restore has completed 74 out of 75 accounts.  Once the restore completes we will remove the temporary IP and add the new IP to the server and being the sites back on line   Please read this announcement after reading ...
Continue reading

cpmail1.bigwetfish.co.uk server issues

  • 30th April 2026
1 May 2026, 3:00am Update Our senior team has managed to get the server running again. However, we can confirm it has been compromised, though no data has been taken. In situations like this, it is fairly standard for backdoors to be left behind, so we are taking extra precautions. We have built a new server and are currently restoring from ...
Continue reading

cPanel Critical Vulnerability Issue

  • 30th April 2026
Update: Friday 1 May 1amThis is just a update.  We believe we have 7 affected servers and the team are rebuilding and restoring. Every web host is affeted by this. Links pasted below will show you this is a worldwide issue.  If you are reading this ask yourself the question  'If my server got hacked and my hosts backups were not available could ...
Continue reading