28th Aug 2020
Services down in Maidenhead Data Centre
Final Update 4.10pm: We believe our data centre have resolved this network outage in their Maidenhead Facility. The facility in Maidenhead is usually very stable and we're disappointed in this outage today. We're truly sorry our choice of data centre did not live up to our and your expectations today. It usually takes them 72 hours to furnish us ...
15th Jun 2020
XEN 105 Node Issue
We're aware that XEN105 Node is down at the moment. It's affecting 7 Virtual Servers. We've issued a reboot and will let you know when things are back on line.
3.39pmThe reboot has brought the server back on line. We're looking to see if we can determine what caused this issue. This is an older generation node so we may bring forward its ...
23rd May 2020
23 May 2020 - Maidenhead Network Issues
23 May 2020 - 6.45amWe received an alert that every server in our Maidenhead Data Centre Racks was offline. We immediately called our emergency contact and were told this was planned Maintenance and we did receive notice. We did not receive any notification and have asked for clarification. Looking at twitter we can see other clients using the ...
27th Apr 2020
27 April 2020 - Maidenhead Network Issues
5.49pmIomart in Maidenhead have told us they are working with Cisco to address this fault. They still suggest this is affecting the majority of flows out of their data centre but we are not seeing this and our racks appear to be online (despite having a brief blip earlier).
5.45pmIt would appear all our servers in our racks are back. Speaking ...
