2nd May 2019
Server 22 Continuous Load Issues
We are aware that server 22 had had higher than usual load recently. We're going to start moving 50% of users off that server to give it a little more breathing room. The server itself does not have any more accounts than our average across our fleet but the unusual mix of user needs is causing load. One user was also suspended whose site ...
1st Feb 2019
XEN126 - Outage
Final Update: We swapped the failed drive (keeping the server online) and the array has rebuilt. The array is now optimal:
--------------------------------------------------------------------------DG Arr Row EID:Slot DID Type State BT Size PDC PI SED DS3 FSpace--------------------------------------------------------------------------0 - - - - ...
9th Jan 2019
XEN102 Planned Maintenance
XEN102 Node has been experiencing sporadic crashes recently. A hardware test determined some errors in the RAM. At 11pm on 9 January 2019 we will be taking the server off line to replace the RAM. We expect maintenance to last 60 minutes (maximum) and we expect this to be a permanent resolution to this issue.Apologies for the inconvenience.
22nd Nov 2018
Maidenhead Connectivity Issues
22 November 2018 - Maidenhead Servers Outage4.47pm:Connectivity has been restored. We will let you know once we get a reason for outage from our data centre staff.4.41pm:We are aware that the data centre in Maidenhead appear to be experienting a network outage. This is affecting multiple servers and many clients. Our staff are extremely busy ...
