20th Mar 2015

Xen23 Node

5.21pm: We are aware our XEN23 Node has become unresponsive.  We have requested a KVM session and a power cycle for this server and we will update you once we have access and have diagnosed the issue. We are sorry for this issue.  This announcement will be updated with more information as we have it.5:34pm: Xen23 has booted back up successfully ...
Read More
19th Mar 2015

Server 12 Emergency Maintenance

Due to a simple human error by one of our staff members during our routine login credential changes on our servers (for security) we are now locked out of server 12.

We need to boot this server into Single User Mode and reset the password and then bring the main server back on line.

We apologise for this unscheduled maintenance.
Read More
16th Mar 2015

Server 30

Mar 17 02:37:06 UTC 2015 UpdateRestore is still underway, progress has been slowed by large account transfers.Current overall process:75% accounts restored.ETA to 100%: +2 Hours.===========================Mar 16 22:35:23 UTC 2015 UpdateDue to the degradation condition of the filesystem we have begun emergency maintenance to restore the sites onto ...
Read More
2nd Mar 2015

XEN24 Node

7.47pm: We are aware our XEN24 Node has become unresponsive.  A reboot has not brought the server back on line.  We have requested a KVM session for this server and we will update you once we have access and have diagnosed the issue.    We are sorry for this issue.  This is a node that was first deployed in October 2014 and has had 100% ...
Read More