Announcements

Visa/Mastercard payment module changes

  • 24th May 2011
Hello Last week we upgraded to the new version of WHMCS client billing software and this has resulted in some changes to how the processing of credit card payments happen.  We have made sure to place some text at the top of the invoice that will appear when you select 'Visa/Mastercard' from the payment method to serve as a reminder. When you ...
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[Resolved] Invoices remaining 'Unpaid' after Visa/Mastercard payment issue...

  • 22nd May 2011
THIS ISSUE IS NOW RESOLVED AS WE HAVE RECEIVED A PATCH FROM MATT AT WHMCS Hello Friday we upgraded our WHMCS billing software to the latest version.  They informed us there was a known issue with 2co.com integration and they provided a fix which we applied.  Unfortunately their fix has not worked so when you pay your invoice using ...
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#imd Students, deadlines, major projects and backups :)

  • 8th May 2011
Hi First off we are not expecting any downtime nor do we want any downtime.  We strive to provide excellent uptime. As you know we have been trying to support local students over the past 12 months with our IMD Student reseller package that gives 60% off our standard pricing.  Watch this space next month when the space allocation on this plan ...
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[Resolved] Server 10 Outage

  • 5th May 2011
6.16pm the server is back on line.  The technicians from our partner noc have replaced the ethernet cable. 5.45pm we are waiting on the server to come back following reboot.  If no ping in 5 minutes we will ask the staff in our partner noc to check the physical server for us 5.30pm our monitoring script reports 100% ping packet loss on ...
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