Backing up a VPS Server?

All VPS servers are set up in a RAID environment which means there is data redundancy in the event of a hard drive failure.  RAID does give data security in the event of server failure but does not provide any protection in the event of data loss caused by user error or catastrophic hardware failure.  For that reason there are two main automated...

 Copying Existing Accounts to my new VPS

When you first sign up for your VPS Server we will do a data migration free of charge into your server.  If you are moving from a cPanel server this migration will be free of cost.  If you are moving from another server we will take a look and there may be a nominal charge based on how long we may fee the work will take.  We'll always try to do...

 Fully Managed Servers?

We often get asked  ‘What will you do for us if our server is Fully Managed?The list below will give an indication of the tasks we will complete for you on request as part of our server management option.  It's very important to note this list should not be seen as exhaustive and we will always work to our best effort to assist our clients in...

 Graphing Portal

If you wish to have access to a graphical representation of what is happening in your VPS server let us know and we can add you server to our Server Graphing Portal.You will then get a URL, user name and password and can view graphically your: Disk Space Usage Memory Usage Load Average Traffic - in and out Logged in users Processes...

 Is OpenVZ truly isolated?

OpenVZ is our legacy VPS system that we no longer sell to new clients.  This page is still on line as source of information for the small percentage of VPS clients who still host on these servers.  In simple terms without going into how OpenVZ Virtualization works...the answer is no.More CPU most of the timeAn OpenVZ server will give you lots...

 Management Options

This is a LEGACY Page.  We stopped offering Basic Managed Servers in 2013.  We still have a lot of legacy clients on these plans so this page is remaining in place as a source of referenceManagement Plans If you currently do not have a server management option and decide to stay with our unmanaged option any tickets opened for tasks that are...

 Softaculous Script Installer

If you have a VPS Server with Cpanel we can license and install the Softaculous Script installer for you.  Softaculous is a piece of software that will allow you to install with one click a few hundred scripts.Example Scripts available are: Wordpress Joomla Opencart Presta Shop PHP BB Drupal SMF MyBB Dolphin Plus nearly 280 more...

 SolusVM Access

SolusVM is a web based VPS Management Portal.  You can use this to perform all of the following tasks: Reboot your server Rebuild your server (WARNING data loss) Turn off your server Change your Hostname Change your Root Password Look at Disk Usage Look at Bandwidth Look at VPS stats We will gladly give you access to this portal on...

 Template I want is not in SolusVM

We use SolusVM to manage our VPS servers and to allow users to quickly and easily reboot, rebuild etc.  If you are looking to rebuild your server with a different template that is no issues - just remember Rebuild will wipe all your data.If the template you need is not there just open a ticket and we will gladly see if we can make it available...

 Upgrading my VPS Server

If you outgrow your VPS Server is it quick and easy to upgrade to the next server.  Simply open a support ticket by emailing support@bigwetfish.co.uk and we will gladly discuss options with you. You can upgrade any aspect of your server including CPU Cores, RAM and Disk Space quickly and cost effectively.  Our friendly sales team are waiting to...

 VPS Server Monitoring Solution

All Fully managed Servers will be added to our Nagios Monitoring System.  All critical services will be constantly monitored and we will be notified the moment something goes down.  Our 24/7 support team can then quickly react to ensure we work to resolve whatever is causing this.We've got your back here at Big Wet Fish and sometimes we react...

 What is a VPS Server?

Our virtual private servers are just like a mini server. What we mean by a mini server is that each VPS hosting plan is an independent split-section of a dedicated server. The virtual private server gives you the benefits of full root access, as well as using a customized Linux environment so that you can run your own web applications without...