Knowledgebase - Big Wet Fish Hosting

Adding Funds for Future Invoices You can add credit to your client area that will automatically be applied off any future invoices...

Bank Transfer Details If you wish to pay by Direct Bank Transfer using your Internet Banking bill payment service...

Cancelling a Recurring Payment? The way to cancel a recurring payment depends upon what payment method you are using to pay your...

Direct Debit Payments In conjunction with our partners GoCardless we now have the ability to take payments by Direct...

Do You Take Cheques? We understand that come clients still prefer to pay by Cheque and we do accept all Cheques drawn...

Do your Prices Include VAT? All prices in our website do not include VAT (Value Added Tax). We do want to be transparent...

Order Marked as Fraud? We use an anti fraud system for all orders called MAX MIND. Every order that is placed is given...

Paypal eCheques Most people who use paypal have their debit or credit card linked to their account or they have...

Stopping Invoice Reminder Emails We send invoice reminder emails to remind clients when their invoices are due for payment. This...

What Payment Method do you prefer? We regularly get asked by clients if we have a preferred method of payment for invoices. Honestly...